Frequently Asked Questions
Everything you need to know about your Bearefoot experience.
How do I determine my correct size?
We provide a detailed size guide on every product page. Since our footwear is designed for a natural fit, we recommend measuring your foot length in centimeters and comparing it to our chart for the most accurate sizing.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Orders are typically processed within 1-2 business days, and delivery times range from 3-7 business days depending on your location.
Can I return or exchange my items?
Yes, we offer a 30-day return and exchange policy. Items must be in their original, unworn condition with all packaging intact. Please visit our returns portal to start the process.
What materials are used in Bearefoot products?
We prioritize sustainability and comfort, using premium ethically-sourced leather, organic cotton, and recycled rubber soles to ensure durability and a minimal environmental footprint.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options like Klarna and Afterpay.